Principles of Customer Service

In today’s highly competitive business world, providing excellent customer service is more than just solving a customer’s problem. It’s also about anticipating their needs and creating a chain reaction of satisfaction. This article outlines the principles of customer service and how you can use them to your advantage. Here are some key factors to keep in mind to provide excellent service:Customer service is more than solving a customer’s problemWhile most people think of customer service as simp […]