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5 days ago

Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversonal AI Chatbot Training and Testing

Via http://customerrelationshipmanagement.blog/marketing/cyara-announces-openai-gpt3-integration-to-accelerate-conversonal-ai-chatbot-training-and-testing […]

1 min read

1 min read


6 days ago

McorpCX Announces Launch of the Customer Experience Masters Academy (CXMA)

Via http://customerrelationshipmanagement.blog/customer-service/mcorpcx-announces-launch-of-the-customer-experience-masters-academy-cxma […]

1 min read

1 min read


May 22

Ringover places AI at the heart of customer experience with new tool

Via http://customerrelationshipmanagement.blog/csm-tools/ringover-places-ai-at-the-heart-of-customer-experience-with-new-tool […]

1 min read

1 min read


May 20

Correlation: Salespeople Strong in This Competency are 2125% More Likely to be Performers

Via http://customerrelationshipmanagement.blog/sales/correlation-salespeople-strong-in-this-competency-are-2125-more-likely-to-be-performers […]

1 min read

1 min read


May 19

[Book Review] Why Human Intuition and Judgment Still Matter In Decision-Making

Via http://customerrelationshipmanagement.blog/sales/book-review-why-human-intuition-and-judgment-still-matter-in-decisionmaking […]

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1 min read


May 18

How Go-To-Market Teams Can Align on Customer Ownership

Via http://customerrelationshipmanagement.blog/csm-tools/how-gotomarket-teams-can-align-on-customer-ownership […]

1 min read

1 min read


May 17

LivePerson launches EAI a new class of AI thats Equal Enterprise-Grade and for Everyone

Via http://customerrelationshipmanagement.blog/videos/liveperson-launches-eai-a-new-class-of-ai-thats-equal-enterprisegrade-and-for-everyone […]

1 min read

1 min read


May 16

Make Your Bed and Build the Right Bench: Proven Ways to Get Your Sales Team Out of a Slump

Via http://customerrelationshipmanagement.blog/marketing/make-your-bed-and-build-the-right-bench-proven-ways-to-get-your-sales-team-out-of-a-slump […]

1 min read

1 min read


May 13

The Future of Customer Service: Key AI Developments in Contact Centers for 2023

Via http://customerrelationshipmanagement.blog/sales/the-future-of-customer-service-key-ai-developments-in-contact-centers-for-2023 […]

1 min read

1 min read


May 12

Boost.ai Unveils Large Language Model Enhancements to Conversational AI Platform

Via http://customerrelationshipmanagement.blog/customer-service/boostai-unveils-large-language-model-enhancements-to-conversational-ai-platform […]

1 min read

1 min read

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