5 Features to Look For in a CRM System

A CRM system is a powerful tool for managing customer relationships and sales. It can streamline your business’ data management, automate sales processes, and create customer communities. But before you choose a CRM system, consider these features:Customer relationship managementThe practice of Customer relationship management began in the early 1970s. Back then, businesses evaluated customer satisfaction by conducting annual surveys and front-line asking. Instead of using integrated computer sy […]